Q:
What types of professional lighting fixtures do you supply?
We offer a comprehensive selection of commercial, industrial, and outdoor lighting fixtures designed to meet rigorous standards of energy efficiency, stability, and high performance.
Q:
Are customized lighting solutions (OEM/ODM) available?
Yes, we provide tailored engineering services including customized light distribution, housing color, logo integration, and specific driver configurations based on project requirements.
Q:
What is the standard warranty and quality control process?
All lighting fixtures undergo strict quality testing before dispatch. We provide a solid 3 to 5-year warranty package covering stable performance, color temperature consistency, and driver reliability.
Q:
How do you ensure outdoor lights perform in extreme environments?
Our outdoor products feature rugged IP65/IP66 ingress protection ratings, premium corrosion-resistant coating materials, and integrated surge protection to withstand challenging weather conditions.
Q:
What is the typical production lead time for orders?
Standard orders are processed and manufactured within 15 to 25 working days. Customized projects may require additional configuration time which will be determined during the project evaluation.
Austar
